Case Study: Empowering a Leading International NGO (INGO) with Scalable IT Staff Augmentation Solutions
Client Overview
Before 2008, International NGO (INGO) heavily relied on external IT vendors due to a lack of internal skills and resources for managing their infrastructure. In 2008, they shifted strategy, establishing a small internal team supplemented by local vendor resources through augmentation. As an initial step, SCSL deployed two resources to support their HRS project.
Solution Provided
In 2008, Star Computer Systems Limited (SCSL) started working with the client by initially deploying two dedicated resources to support their HR and other software systems. This marked the beginning of a long-term partnership built on trust and results.
Over the years, our collaboration deepened. Through a competitive bidding process, we secured the IT staff augmentation framework agreement, enabling us to expand our support significantly. By the time the COVID-19 pandemic struck, our team had grown to 44 resources working seamlessly with the client’s IT department. These experts played a critical role in ensuring uninterrupted IT operations during a time of global disruption, enabling the client to focus on its core mission
Our team provided support, including:
◘ Development of innovative web and mobile applications. ◘ Maintenance and optimization of existing software systems. ◘ Scalable IT staffing solutions tailored to the client’s evolving needs.