Case Study: Strengthening Global Development through Robust Local IT Managed Service Support - The World Bank Bangladesh
Client Overview
The World Bank's office in Bangladesh needed a trustworthy partner to manage its complex local IT systems because it didn't have the necessary technical skills in-house. To improve efficiency, reduce data security risks, and make the systems more reliable, it was important to select a company with the right experience and expertise so that they can outsource their IT support in managed service modality.
Business Challenge
To ensure business continuity and day-to-day operations, the World Bank in Bangladesh required a reliable and trusted partner to handle its IT maintenance and end-user IT support for
